Returns and Refunds Policy – favouritewomensshoes.com
At favouritewomensshoes.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refunds process.
Returns Policy
You may return most items within 30 days of delivery for a refund or exchange, provided they are in their original condition, unworn, and in the original packaging with all tags attached.
To initiate a return, please follow these steps:
- Visit our website and log into your account to request a return.
- Once your return is approved, you will receive instructions on how to proceed.
- Pack the item securely and include all original packaging.
- Ship the item back to us using a trackable shipping method.
Please note that return shipping costs are the responsibility of the customer unless the return is due to a fault or error on our part.
Refunds
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please allow additional time for your bank or card provider to complete the transaction.
Exchanges
If you would like to exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired product.
Non-Returnable Items
Certain items cannot be returned, including:
- Products marked as “final sale” or “non-returnable.”
- Items that show signs of wear or damage not caused by manufacturing defects.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or refund at no additional cost to you.
Questions?
If you have any questions about our Returns and Refunds Policy, please visit our website for more details.
We appreciate your business and strive to make your shopping experience with favouritewomensshoes.com as seamless as possible!